Office Personel

Meet Our Office Personnel

Hospital Administrator: April Shaffer 


Adopted: April 2007
Number of pets: 3 dogs and 3 guinea pets and 1 cat

Hospital Administrator, April Shaffer was first introduced to PVH when she participated in an internship program while attending business school. She enjoyed the hospital so much that she applied for a permanent job and was hired as an administrative assistant in July 2007. Read More about April>>



Office Manager: Kelli Swanson


Adopted: February 2013

Hagerstown native Kelli Swanson joined the PVH staff in February 2013 as a client relations specialist and became the client relations coordinator before coming Office Manager. Her impressive background includes a BA in psychology with a minor in educational studies. She has worked as a substitute teacher, performed extensive volunteer work and lived for 2 years in Lawrence, Kansas where she taught preschool and completed studies of children with behavior disorders. Read More


Assistant Office Manager: Julie Gauldin 


Adopted: December 2002

Favorite animal: Love them all, except snakes.

Number of pets: Too many to count!

Julie Gauldin, Assistant Office Manager, joined the PVH team in December 2002. During her time on staff Julie has worked in every department of the hospital, from the reception desk, to the kennel facility and in each of the nursing zones. Read More about Julie>>


Medical Records Facilitator: Mitzi 

Adopted: July 1979

Number of pets: 2 dogs and 4 cats

Mitzi Eaton is one of two staff members in charge of medical records at PVH. She is also one of the longest standing members of the team, beginning her career in 1979 when PVH was known as Red Lion Animal Hospital. She spent many of those years working as a surgical nurse, and in 1981 achieved her state board certification for veterinary technicians. Read More about Mitzi>>


Medical Records Facilitator: Becky 

Adopted: August 1975

Favorite animals: Cats and Scottish Terriers

Number of pets: 9

Hobbies: Reading, cross stitching and the outdoors.

Becky Latterman (Bosley) began her PVH career in 1975 as a kennel assistant for Dr Don Patton. At that time the practice was still known as Red Lion Animal Hospital and was located on Pleasant View St. The hospital operated with a smaller staff in those days, and Becky was one of several employees who quickly became comfortable wearing different hats. Read More about Becky>>


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Accounts Payable: Wendy Fisher

Adopted: July 2014

Wendy Fisher joined the PVH staff in July 2014. A native of Mechanicsburg, Wendy has been an animal lover all her life.

"I spent every summer with my grandparents and that's where my love of animals started," she remembers. "When school let out for the summer, my grandma was there waiting for us." Read more about Wendy

Location

Find us on the map

Office Hours

Our Regular Schedule

Monday:

8:00 am-8:00 pm

Tuesday:

8:00 am-8:00 pm

Wednesday:

8:00 am-8:00 pm

Thursday:

8:00 am-8:00 pm

Friday:

8:00 am-8:00 pm

Saturday:

8:00 am-2:00 pm

Sunday:

Closed

Please note that our phones are turned off at 7 pm Monday-Friday
but our office doors are open until 8 pm.

Testimonials

Read What Our Clients Say

  • "I would absolutely recommend Patton to anyone who has pets. Fabulous service every time by all the staff. Thank you"
    Kyndwynb, Red Lion
  • "I am extremely happy with the care that my puppy Cody received when he had his recent hip surgery. I highly recommend Patton Veterinary Hospital."
    Allison & Troy W, Hanover