Meet Our Office Personnel
Hospital Administrator: April Shaffer
Adopted: April 2007
Number of pets: 3 dogs and 3 guinea pets and 1 cat
Hospital Administrator, April Shaffer was first introduced to PVH when she participated in an internship program while attending business school. She enjoyed the hospital so much that she applied for a permanent job and was hired as an administrative assistant in July 2007. Read More about April>>
Office Manager: Kelli Swanson
Adopted: February 2013
Hagerstown native Kelli Swanson joined the PVH staff in February 2013 as a client relations specialist and became the client relations coordinator before coming Office Manager. Her impressive background includes a BA in psychology with a minor in educational studies. She has worked as a substitute teacher, performed extensive volunteer work and lived for 2 years in Lawrence, Kansas where she taught preschool and completed studies of children with behavior disorders. Read More
Assistant Office Manager: Julie Gauldin
Adopted: December 2002
Favorite animal: Love them all, except snakes.
Number of pets: Too many to count!
Julie Gauldin, Assistant Office Manager, joined the PVH team in December 2002. During her time on staff Julie has worked in every department of the hospital, from the reception desk, to the kennel facility and in each of the nursing zones. Read More about Julie>>
Medical Records Facilitator: Mitzi
Adopted: July 1979
Number of pets: 2 dogs and 4 cats
Mitzi Eaton is one of two staff members in charge of medical records at PVH. She is also one of the longest standing members of the team, beginning her career in 1979 when PVH was known as Red Lion Animal Hospital. She spent many of those years working as a surgical nurse, and in 1981 achieved her state board certification for veterinary technicians. Read More about Mitzi>>
Medical Records Facilitator: Becky
Adopted: August 1975
Favorite animals: Cats and Scottish Terriers
Number of pets: 9
Hobbies: Reading, cross stitching and the outdoors.
Becky Latterman (Bosley) began her PVH career in 1975 as a kennel assistant for Dr Don Patton. At that time the practice was still known as Red Lion Animal Hospital and was located on Pleasant View St. The hospital operated with a smaller staff in those days, and Becky was one of several employees who quickly became comfortable wearing different hats. Read More about Becky>>
Accounts Payable: Wendy Fisher
Adopted: July 2014
Wendy Fisher joined the PVH staff in July 2014. A native of Mechanicsburg, Wendy has been an animal lover all her life.
"I spent every summer with my grandparents and that's where my love of animals started," she remembers. "When school let out for the summer, my grandma was there waiting for us." Read more about Wendy